Support Contacts

Once you are enrolled in a course, you will be sent the contact details of your Tutor.  

If your Tutor is unavailable, please email or phone below for support.


Phone:   0800 40 80 90

User Names & Passwords
If you forget your User Name and/or Password, we can email another one. Please ensure that after first logon, you choose a password that you will easily remember.

Using Web Technologies
You may find that making changes to your web browser settings help you use this web site. You can change the options in your browser to adjust the size of the text, the colour of the text and the colour of the background. If you are using the latest version of Internet Explorer you will be able to override the colour scheme of this and many other websites.

Filling in Forms

When filling in our online forms we would recommend:

  • read all of the form carefully before attempting to fill it in,
  • when you do fill the form in you may find it more useful to turn Virtual PC Cursor off if you are using the screenreader JAWS version 3.3 or above,
  • once you have filled the form in, turn Virtual PC Cursor back on and check what you have entered - then submit the form.

Changing Browser Settings
To set Internet Explorer to ignore the colours and fonts used in web sites, first go to the 'Tools' menu and choose 'Internet Options'. Then click on the 'Accessibility' button, then tick the 'ignore colours', 'ignore font styles' and 'ignore font sizes' boxes . Then click OK to apply the settings.  

To change just the size of text go to 'View - text size' and choose the setting you are most comfortable with (largest, larger, medium, smaller, smallest).

You may also find it useful to change the default colours and fonts used on your computer. The procedure for doing this is different for different versions of Windows and other operating systems. You should therefore consult your computer's Help facility for instructions on doing this. Further information is available from AbilityNet's 'My computer my way' web site - see

Last modified: Tuesday, 14 August 2012, 9:48 AM